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Mel Campbell
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Joined: 10 Jan 2010
Posts: 1


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PostPosted: Sun Jan 10, 2010 8:42 am    Post subject: Can't respond to posts Reply to specific post Reply with quote

I'm trying to respond to posts and it says I have to be a regular user of YT. I regularly use the site and respond to posts.
 
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YTSupport
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Joined: 01 Jan 1997
Posts: 7793


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PostPosted: Sun Jan 10, 2010 9:09 am    Post subject: Re: Can't respond to posts Reply to specific post Reply with quote

Mel,

Your username here shows only one post. I'm going to guess that you may have a different username you've used most of the time. If the email you are trying to use is attached to this username, the program is thinking you are a new user. There are several anti-fraud checks done on emails that aren't well known from a history of posting. We need to find out what your normal username is and make sure the email address you are using is on that username profile.

You can send me an email at support at ytmag.com and I can look up which email is on which username.

Thanks,
Chris
 
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