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Asking for help


 
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Billy Shafer
Tractor Guru


Joined: 24 Apr 2009
Posts: 9571


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PostPosted: Wed Mar 25, 2020 7:29 am    Post subject: Asking for help Reply to specific post Reply with quote

This is for anyone asking for help.You must remember we are not on site and can only tell you what might be wrong.But in order to try and help you. We need to know every thing you can tell us.
 
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the tractor vet
Tractor Guru


Joined: 24 May 2000
Posts: 15573


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PostPosted: Wed Mar 25, 2020 7:52 am    Post subject: Re: Asking for help Reply to specific post Reply with quote

Then we have to read between the lines . Working on tractors is no different the working in a car dealership when people bring in there cars. BUT we usually had the car in question setting there . And a short ROAD test would tell us more or ya got three or four other guys to shove it into a stall and start looking . In the spring and fall when guys were pushing hard at times late at night i would get calls with My Tractor just quite , whats wrong or my combine is doing this and not this . My all time favorts were the Dr. , lawyers and Vet's that play farmed with money . and OLD stuff because that is what grandpa had . I had one Dr. that worked in the E/R that i did work for and he would to unwind after his shift was OVER A 11:30 at night he would go play night time farmer and he would call really late like 2to 4 in the morning with my tractor quiet whats wrong . He was way south of me and it was and hour and ahalf drive down to his farm on a good day. Took a lot of doing to get him to call when i was awake as i started sending him bills for consolation and after hours .
 
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Janicholson
Tractor Guru


Joined: 30 Jan 2004
Posts: 35076
Location: St. Cloud, MN

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PostPosted: Wed Mar 25, 2020 7:59 am    Post subject: Re: Asking for help Reply to specific post Reply with quote

From these wise thoughts of yours, I add:
Where they live, at least region
Brand
Model
Year
serial #
special modifications
recent history (or longer if related)
Detailed description/pictures of the issue at hand
description of things already tried!!
Description of the results of that trial
critical need for the repair or information
With these pieces, there is a chance.
Jim
 
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Michael Soldan
Tractor Expert


Joined: 14 Aug 2007
Posts: 2348
Location: Exeter Ontario

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PostPosted: Wed Mar 25, 2020 10:33 am    Post subject: Re: Asking for help Reply to specific post Reply with quote

Exactly Billy , it isn't like you can plug in an OBD reader and get a code !
 
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Russ from MN
Tractor Guru


Joined: 11 Feb 2006
Posts: 11316
Location: N MN

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PostPosted: Wed Mar 25, 2020 11:11 am    Post subject: Re: Asking for help Reply to specific post Reply with quote

And sometimes we have to translate the local dialect! Here in the states!
 
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37 chief
Long Time User


Joined: 03 Sep 2007
Posts: 1206


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PostPosted: Wed Mar 25, 2020 1:20 pm    Post subject: Re: Asking for help Reply to specific post Reply with quote

Almost as bas as someone calling me for mowing. Then asking what it will cost, without even looking at it. At least they don't call early in the morning. Stan
 
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Leroy
Tractor Guru


Joined: 09 Jan 1998
Posts: 21381
Location: Wapakoneta, Ohio

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PostPosted: Wed Mar 25, 2020 1:46 pm    Post subject: Re: Asking for help Reply to specific post Reply with quote

Yes, things called everything except what the factory that made them and dealer that sold them called them.
 
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jimg.allentown
Tractor Guru


Joined: 12 Apr 2013
Posts: 4328


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PostPosted: Wed Mar 25, 2020 4:01 pm    Post subject: Re: Asking for help Reply to specific post Reply with quote

The first thing to do when you have a problem with a piece of equipment is to run in the house, turn on the computer, and log into Yesterday's Tractors to find out what is wrong with it (LOL).

Then there is the shotgun approach. Replace everything in sight whether it is bad or not.

Last resort, diagnosis and testing. Right?
 
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gregww
Tractor Expert


Joined: 15 May 2017
Posts: 2314


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PostPosted: Wed Mar 25, 2020 4:10 pm    Post subject: Re: Asking for help Reply to specific post Reply with quote

I use to get calls concerning the machines I worked on. After several minutes on the phone and some coaxing, they would finally admit to me what THEY did that precipitated this particular problem. Sometimes thats the most important thing.
 
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Stephen Newell
Tractor Guru


Joined: 11 Jun 2011
Posts: 8693


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PostPosted: Wed Mar 25, 2020 6:14 pm    Post subject: Re: Asking for help Reply to specific post Reply with quote

Well, a lot of times a person gets into something completely out of their field and doesn't really know how to describe the problem. What I don't like is when someone asks a question and you never hear from them again. The only way to get to the bottom of a problem is to interact with everyone.
 
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Blackhole49
Tractor Expert


Joined: 21 Aug 2007
Posts: 2545


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PostPosted: Thu Mar 26, 2020 8:08 am    Post subject: Re: Asking for help Reply to specific post Reply with quote

Also a picture for when they get most of the above wrong.
 
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