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PatrickB
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Joined: 11 Jun 2014
Posts: 113


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PostPosted: Sun Jun 03, 2018 7:12 am    Post subject: Can't log in to modern view Reply to specific post Reply with quote

I don't have access to my old email address anymore so I gave you my new one.
Now I can't log in. Help
 
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YTSupport
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Joined: 01 Jan 1997
Posts: 7109


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PostPosted: Sun Jun 03, 2018 7:45 am    Post subject: Re: Can't log in to modern view Reply to specific post Reply with quote

Sorry about that. It sends an activation email to the old email to verify that the same person who changed the address is the one who owns the username. Very illogical security since most of the time people change email when they don't have access to the old email.

When it sends that verification email, it locks the username until the reactivation link is clicked in the email (which of course, no one ever receives).

I've reenabled your account so you can login again.

If this happens to anyone, just send me an email at the support at ytmag.com email and I'll take care of this is a few seconds.
 
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PatrickB
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Joined: 11 Jun 2014
Posts: 113


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PostPosted: Sun Jun 03, 2018 8:33 am    Post subject: Re: Can't log in to modern view Reply to specific post Reply with quote


Thanks! All is back to normal now.
 
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