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Email issues


 
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grandpa Love
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Joined: 26 May 2016
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PostPosted: Sun Dec 08, 2019 6:15 pm    Post subject: Email issues Reply to specific post Reply with quote

Ever since I got my new phone ( Allis B seat and phone in back pocket don't mix) I have bern unable to reply when folks e mail me through the forum. Any idea? I took this screen shot.

 
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YTSupport
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PostPosted: Sun Dec 08, 2019 6:29 pm    Post subject: Re: Email issues Reply to specific post Reply with quote

Looks like it's not using the reply to address. When a message is sent from a server like ours is, the appropriate way to form it, is to have the From: address be the real server it's from. That's the way that mail systems are supposed to be able to know the mail message isn't pretending to be from someone it's not. That address, is going to be the postmaster account, like you are seeing there. But you don't want to send to it.

The address of the person you want to send to, is the Reply-To: address and your mail program is supposed to know that when you hit reply, so it will send to that person and not who it was from. That sounds confusing, but remember, the message is just "from" our server, not from the person trying to contact you, that persons address is in the Reply to.

When you hit reply, if the postmaster address shows up, it's not going to the person who sent it to you. If your mail program just won't cooperate, a quick trick is to "reply to all" which will put both addresses in the To:, then you can delete the postmaster so that doesn't keep sending you errors.

Now even though you are getting the error, you may be sending to both our server and to the person you are trying to send to, and you're just getting the error from the copy that bounced at our server.
 
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grandpa Love
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Posts: 7165


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PostPosted: Sun Dec 08, 2019 7:10 pm    Post subject: Re: Email issues Reply to specific post Reply with quote

Ok. Thanks. My wife says she understood
that! Lol.
 
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