Goose
Well-known Member
For years I’ve been using a wheeled battery charger that my wife gave to me as a gift about 50 years ago. (See first pic) It always did exactly what was expected, until a couple of weeks ago when I went to charge a battery and the fan on the charger didn’t com on. The charger worked OK, but the normally audible fan was conspicuous by its absence.
I went shopping. Both our local TSC store and independent farm store had a model of Schumacher charger that I liked for $229. I checked Amazon and I could get the same model number or $174. Saving $55 was too tempting, so I ordered one from Amazon. (See second pic). It was DOA. I connected it to a battery, plugged it into a wall outlet, and when I turned it on, nothing happened. Absolutely nothing. So, I packed it up and returned it for a replacement.
The second one was more spectacular. When it turned it on, there was a huge amount of arcing and sparking inside the case for a couple seconds until a fuse blew on the electrical panel and a row of lights went out in the shop. I returned it for a refund. (I must add, when I unpacked it, it appeared the original factory packaging had been undone at least once).
I surfed Amazon and picked out a Craftsman charger that appeared to be what I wanted. When it arrived, I was startled to see it was an exact carbon copy of the two Schumacher chargers I’d already returned, just a different color case and the name “Craftsman” on it. Obviously manufactured by Schumacher. It charged OK, but no fan was audible, although the owner’s manual said it was normal for the fan to run while the unit was charging.
I contacted Craftsman’s Tech Support and received the following response:
“I apologize that I am unable to directly address your question. To ensure you receive the most accurate information, I recommend contacting the appropriate division, as they have access to the technical resources and product-specific support required to assist you further.”
He didn’t say what the “appropriate division” was.
I contacted Schumacher’s Tech Support and was told the fan should be audible when the unit is charging. Using a little Bic lighter, I was able to see a bit of air flow at the grill on the side of the case when the charger was running, but nothing audible. I decided to err of the side of caution and returned the unit as defective for a refund.
Meanwhile, I’d tried my old charger again and found it was again working normally. Why the fan didn’t run that one time, I have no idea. Maybe a switch wasn’t dropped all the way into a detent or something.
I guess I’ll see where this goes, and if my old charger acts up again, I’ll cross that bridge when I come to it. So far, I’m not out a dime. All the shipping both ways was free.
I went shopping. Both our local TSC store and independent farm store had a model of Schumacher charger that I liked for $229. I checked Amazon and I could get the same model number or $174. Saving $55 was too tempting, so I ordered one from Amazon. (See second pic). It was DOA. I connected it to a battery, plugged it into a wall outlet, and when I turned it on, nothing happened. Absolutely nothing. So, I packed it up and returned it for a replacement.
The second one was more spectacular. When it turned it on, there was a huge amount of arcing and sparking inside the case for a couple seconds until a fuse blew on the electrical panel and a row of lights went out in the shop. I returned it for a refund. (I must add, when I unpacked it, it appeared the original factory packaging had been undone at least once).
I surfed Amazon and picked out a Craftsman charger that appeared to be what I wanted. When it arrived, I was startled to see it was an exact carbon copy of the two Schumacher chargers I’d already returned, just a different color case and the name “Craftsman” on it. Obviously manufactured by Schumacher. It charged OK, but no fan was audible, although the owner’s manual said it was normal for the fan to run while the unit was charging.
I contacted Craftsman’s Tech Support and received the following response:
“I apologize that I am unable to directly address your question. To ensure you receive the most accurate information, I recommend contacting the appropriate division, as they have access to the technical resources and product-specific support required to assist you further.”
He didn’t say what the “appropriate division” was.
I contacted Schumacher’s Tech Support and was told the fan should be audible when the unit is charging. Using a little Bic lighter, I was able to see a bit of air flow at the grill on the side of the case when the charger was running, but nothing audible. I decided to err of the side of caution and returned the unit as defective for a refund.
Meanwhile, I’d tried my old charger again and found it was again working normally. Why the fan didn’t run that one time, I have no idea. Maybe a switch wasn’t dropped all the way into a detent or something.
I guess I’ll see where this goes, and if my old charger acts up again, I’ll cross that bridge when I come to it. So far, I’m not out a dime. All the shipping both ways was free.