Both wheels are locked in. Bought it like this. I took the hydraulic line loose next to it so i can see inside. The lever will not stay in the up or down positiion...springs back to center. Works smoothly. Not sure how its suppose to be but thought it suppose to stay in one position or another. I looked inside...shaft turns ...up or down brings fork area away from fork side. The fork part itself does not turn with the shaft...only pulls away from wall. ........i guess my next move tomorrow is to pull the shaft out. --- i dont know what my question is but if anyone is familar with this setup and have advice let me know ....i already rocked the wheels with no luck btw...thanks.