Note to Admin re defective parts

[HCooke]

Dear YT, I recently bought a carb kit and the brass elbow strainer from your parts site. The carb kit was fine. The brass elbow was damaged. See photos, The package was delivered by UPS. I received an email from them asking if everything was OK. I responded negatively and the sent me to a site to file a claim which I did. That was over a week ago and I have not heard anything.

 

[Jim.ME]

Dear YT, I recently bought a carb kit and the brass elbow strainer from your parts site. The carb kit was fine. The brass elbow was damaged. See photos, The package was delivered by UPS. I received an email from them asking if everything was OK. I responded negatively and the sent me to a site to file a claim which I did. That was over a week ago and I have not heard anything.

You might get lucky and jkane or other admin might see this and pass it on however, you should contact the YT store directly (at least use the Contact Us button). It has been posted before that some of the store staff may be members on the forums because they are interested in such, but these forums are not monitored by the store for parts wants or issues. It was that same way when Chris and Kim were in charge as I remember it.

 

[HCooke]

Thanks. Done